Nuanza Nuanza

When organizations consolidate, centralize and standardize, they are more agile and able to support changing business needs. IT is a cost center that exists to bridge technology to critical business initiatives. If the IT organization is well positioned to lower operational costs, increase efficiency and conserve resources, the more effective it will be.

Nuanza helps customers benchmark their IT organizations against best run companies. The result is an IT Roadmap with a prioritized set of initiatives that will result in a more nimble organization. In addition to the IT assessment, we have helped companies with the execution of IT initiatives, identification of specialized staff for project work or ongoing maintenance and management. Whether it's moving your applications to the cloud, implementing analytics to improve help desk and applications management performance or seeking opportunities to adopt best practice and reduce costs, consider us a partner for these and other infrastructure related activities.

How We Help Our Customers:

  • Benchmark IT organizations and develop an IT roadmap
  • Provide tailored, affordable IT Service Desk solutions - multi-lingual, full ticket lifecycle management
  • Implement accountability into your IT Service Desk with an Analytics based model and a roadmap for improving maturity levels
  • Support of cloud strategy including assessment, migration, deployment


  • Remote and Onsite Applications Management Services
  • IT Service Desk
  • IT Service Management
  • Cloud Strategy Execution
  • Data Center Design and Operations Support
    • Nuanza provides thought leadership for Agile and DevOps innovation and implementation, partners with customers to build and maintain complex applications, and helps mature clients achieve the next level competencies.
    • Our Agile DevOps team approach is simple, but effective:
    • We engage end users, transforming them into part of our delivery team
    • We schedule innovation time
    • We measure success by the value of functionality delivered to production
    • We leverage tested tools and frameworks-maximizing maintainability, scalability, and usability
    • We enable our talent to grow and flourish
    • We encourage full-stack engineering and DevOps
    • Our team provides ongoing production client support while adhering to Agile methodologies and values of iterative development, collaboration, and adaptability. As a result, users realize value earlier in the process, provide feedback more quickly, and acquire first-hand knowledge of the product. Nuanza's development teams:
    • Prioritize and strategize releases
    • Plan and execute sprint cycles, reviews, and retrospectives
    • Conduct demos, beta tests, and pilots with real users
    • Our integrated DevOps approach brings operations and development engineers together throughout the systems development lifecycle. As a result, operations teams gain a solid understanding of both the overall solutions and the individual components, while development teams, brought into contact with day-to-day software operations, benefit from daily customer interaction-creating a powerful feedback loop. Integrating Nuanza development teams with operations teams results in savings, mitigated risk, and shorter time-to-resolution.
  • At Nuanza, we're committed to innovation and delivery excellence to the Federal agencies we serve and provide IT, advanced analytics, infrastructure, cyber security, big data, mobility and cloud services to all departments within. Drawing upon expertise in multiple domains, technologies, tools and platforms, we employ strategic methodologies and best practices to deliver solutions that maximize customer's returns on IT investments while meeting their immediate and long-term mission critical goals.
  • Our commitment to stringent quality standards in business processes, services and customer satisfaction is reflected in our quality assurance strategy, management and metrics, and in the certifications we have earned. Our proven expertise in operational effectiveness, innovation, and Government transformation enables us to excel at delivery and in meeting our customers evolving data needs and security requirements.

Infrastructure Solutions

It is the process of converting third party installation packages into windows installer packages with the customizations your organizations need. Using windows installer service as a packaging and deployment mechanism can help lower the costs associated with application deployment and maintenance.

  • Installation Programs were created by many different vendors, where the installation behavior was controller by a proprietary script.
  • Problems with traditional setups called Legacy Setups here on) related to corporate environment include Requiring administrative Privileges to perform an installation, requiring an administrator to visit each target system, log in , install the software, make changes to the configuration and log out.
  • There was no common mechanism for customizing a setup or performing a silent install (Installation runs in the background without asking many questions like where to install the application, enter the cd key..).
  • Because each setup program provided its own rules, interactions among two or more applications sometimes caused conflicting results. For example, newer versions of shared files might be replaced with older ones. As a result, applications that required the newer version of the file were not successfully and completely installed. A failed installation could cause other applications not to function.
  • Windows Installer provides consistent and reliable installation for all applications, which prevents newer files from being overwritten by older files.
  • Inter-application conflicts can occur when uninstalling one application removes files shared by other applications on the computer. Windows Installer addresses this problem by keeping track of the resources that Windows Installer-based applications use.

Application virtualization is an umbrella term that describes software technologies that improve portability, manageability and compatibility of applications by encapsulating them from the underlying operating system on which they are executed. A fully virtualized application is not installed in the traditional sense, although it is still executed as if it is. The application is fooled at runtime into believing that it is directly interfacing with the original operating system and all the resources managed by it, when in reality it is not. Application virtualization differs from platform virtualization in that in the latter case, the whole operating system is virtualized rather than only specific applications.

How Can We Help?

NUANZA has a pool of highly experienced and certified Virtualization Engineers who can assist you in every aspect of this Virtualization Process.

Benefits of Application Virtualization
  • Validation - Because applications are hosted on servers, there is no need to validate workstations. Server validations are easier to manage and control.
  • Complex Installations - Software applications that require specific client software or special components not compatible with other applications are moved from the client to the server, thereby avoiding installation conflicts.
  • Network bandwidth of applications - Applications that require a large amount of bandwidth, which are inefficient over a WAN or remote connection, can be easily maintained.
  • Greater flexibility in positioning of applications across servers, enabling smaller maintenance windows, easier disaster recovery processes, more dependable service levels.
  • Central Administration and Maintenance - Centrally managed application patches and enhancements on servers instead of workstations make administration easier.
  • Optimal License Usage - More efficient use of concurrent licensing.
  • Allows applications to run in environments that do not suit the native application.
  • May protect the operating system and other applications from poorly written or buggy code.
  • Run incompatible applications side-by-side, at the same time and with minimal regression testing against one another.
  • Maintain a standard configuration in the underlying operating system across multiple computers in an organization, regardless of the applications being used, thereby keeping costs down.
  • Maintain a standard configuration in the underlying operating system across multiple computers in an organization, regardless of the applications being used, thereby keeping costs down.
  • Implement the security principle of least privilege by removing the requirement for end-users to have Administrator privileges in order to run poorly written applications.
  • Simplified operating system migrations.
  • Accelerated application deployment, through on-demand application streaming.
  • Improved security, by isolating applications from the operating system.
  • Enterprises can easily track license usage. Application usage history can then be used to save on license costs.
  • Fast application provisioning to the desktop based upon user's roaming profile.
Limitations of application virtualization
  • Not all software can be virtualized. Some examples include applications that require a device driver and 16-bit applications that need to run in shared memory space.
  • Some types of software such as anti-virus packages and application that require heavy OS integration are difficult to virtualize.

The creation of Windows Installer MSI packages for Citrix servers presents some unique challenges. Self-repair is not always desirable. Animations and other graphical settings are sometimes required to be tempered to spare bandwidth. Shadow keys and Terminal Server compatibility keys need to be configured. These are all challenges that we are familiar with and meet on a daily basis.

Citrix Packaging ensures repeatability, which is very important in a load balancing situation. You don't want clients receiving different application behavior depending on which server they are assigned. Citrix Packaging will prevent this. It can be argued that a Citrix server is more important than a desktop client due to the fact that it's operation affects multiple users. If you have your applications packaged you can have your server back up and running in a fraction of the time. Another benefit is the implementation of component and conflict management to ensure harmony on servers. Ensuring that one application does not break another when installed, removed, upgraded, patched or repaired.

NUANZA is a specialist company that offers MSI application software packaging and software deployment services at a fixed price to all businesses. All MSI packages created are rigorously tested before handing it over to the businesses.

NUANZA can accommodate your business needs. Whether you choose an offsite packaging solution or an in-house packaging team at your business location, we can supply the expert saleable packaging resource you require.